Bbb4 Privacy Policy — How We Keep Your Information Secure

1Introduction & Applicability

This Privacy Policy ("Policy") is issued by the entity operating the bbb4 online gaming platform. It applies to the website at https://bbb4.net, the mobile application, and all related services.

By registering, logging in, or using any service on bbb4, you are considered to have read and accepted the terms of this Privacy Policy. We believe your personal data belongs to you — and protecting it is our responsibility.

Bbb4's Privacy Policy and our Terms and Conditions and Responsible Gaming Policyshould be read together with.

2What data we collect

Bbb4 only collects the information necessary to operate our services properly. We never collect unnecessary or excessive personal data.

Personal identification information:

• Full name, date of birth, and gender
• Mobile Number & Email Address
• Current address and district
• National ID or passport number (for KYC verification)

Financial Information:

• Mobile Banking Number (Mobile Banking, Nagad, Rocket)
• Bank account number (where applicable)
• Transaction History & Amounts

Technical information:

• IP Address & Device Information
• Browser type and operating system
• Website Usage Logs & Session Data
• Data collected through cookies and tracking technologies

3How we collect data

Bbb4 collects information through several methods. We outline each one transparently below:

4Purpose of data use

We use your data exclusively for the purposes listed below. It is never used for any unauthorized purpose:

• Account Management: Registration, login, password reset, and account verification.
• Financial Transactions: Processing deposits, handling withdrawals, and verifying transactions.
• Security assurance: Fraud detection, prevention of multiple accounts, and monitoring of suspicious activity.
• Customer Support: Managing support tickets and resolving issues efficiently.
• Legal Obligations: Fulfilling requests from government or regulatory authorities.
• Service improvement: Analyzing user experience and improving the platform.
• Relevant communications: Sending important updates, bonus offers, and promotional messages (which you can opt out of at any time).

5Sharing data with third parties

Bbb4 may share your information with third parties in limited, specific circumstances. Each case is detailed below:

• Payment processor: Only the information necessary to complete transactions is shared with Mobile Banking, Nagad, Rocket, and partner banks.
• Game Provider: Minimum necessary data may be shared with software providers used for Live Casino or slots games.
• Law Enforcement Agencies: We are legally required to provide information when ordered by a court or in response to a valid government request.
• IT & Security Services: Server hosting and cybersecurity service providers may access limited data under strict confidentiality agreements.

6Cookie Policy

Bbb4 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: Remembers your preferred language, theme, and settings.
• Analytics cookies: Used to understand which pages are viewed most frequently and by how many users.
• Performance cookies: Monitors page loading speed and overall user experience.

You can delete cookies or stop accepting new ones at any time through your browser settings. Note that doing so may limit some platform features.

7Data protection methods

Bbb4 employs industry-leading technology to protect your personal and financial data. Data security is where we invest the most.

• SSL/TLS Encryption: All data transmitted via the website and mobile app is protected with 256-bit SSL encryption.
• Data encryption: Sensitive data stored on servers is protected with AES-256 encryption.
• Two-factor authentication (2FA): An additional layer of security is available when accessing your account.
• Regular security audits: Regular penetration testing is conducted by third-party security specialists.
• Firewall and DDoS protection: Advanced cyber attack prevention measures are in place at the server and network level.
• Restricted Access: Only authorized personnel may access user data for specific, legitimate purposes.

8Data retention period

Bbb4 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

When the retention period expires, we automatically delete or permanently anonymize the data.

9Your Data Rights

Under bbb4's Privacy Policy, you have several important rights regarding your personal information:

• Right to access: Contact our support team if you would like to know what information we hold about you.
• Right to Rectification: If any of your information is inaccurate, you have the right to have it corrected.
• Right to Erasure: Under certain circumstances, you may request the deletion of your data (beyond what is required by legal obligations).
• Right to data portability: You may request a copy of your data in a structured, portable format.
• Right to restrict processing: You may request that we restrict the use of your data under certain circumstances.
• Right to Opt Out of Marketing: You may unsubscribe from promotional emails or messages at any time.

To exercise any of these rights, contact our support team. We typically respond within 30 days.

10Data of Minors

Bbb4 never knowingly collects information from anyone under the age of 18. Our platform is strictly for adults.

• If we become aware that personal data has been collected from a minor, that information will be deleted immediately.
• Parents are advised to ensure their children do not access this platform.
• If you have any concerns, contact our support team — we will act promptly.

11Policy changes and updates

Bbb4 may update this Privacy Policy at any time. For significant changes, we will notify you by email or through the platform.

• Updated policies take effect from the date of publication.
• Continued use of the platform after a policy change will be considered acceptance of the updated policy.
• The "Last Updated" date at the top of this page will always reflect the date of the most recent change.

12Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our dedicated privacy team is ready to respond to every inquiry.

• Email: [email protected]
• Live Chat: Contact us directly via the chat button at the bottom right of the website.
• Response Time: Typically within 24–48 hours